Littlewoods brings customer magazine to life with augmented reality

Online retailer Littlewoods.com is enhancing its printed customer magazine with the inclusion of augmented reality content.

Working with augmented reality specialists Aurasma, the retailer has developed its first interactive editorial for the April edition of New Things, the brand’s bi-monthly magazine.

When an Aurasma-enabled iPhone, iPad or Android device is pointed at an image of Laurence Llewelyn-Bowen, the app enables customers to view a behind-the-scenes video of the designer introducing his new range of homewares.

Owner of Littlewoods.com, Shop Direct Group, now plans to to introduce augmented reality content across its brand portfolio, which also includes Very.co.uk and isme.com.

Group retail director at Shop Direct Group, Gareth Jones, said: “Developing our augmented reality offering in conjunction with Aurasma is the next step for us in adding further value to our customers’ shopping experiences. Bringing our printed publications to life with exclusive and interactive video content will help us to drive further cross-platform engagement with our brands and to increase traffic and conversion.”

Managing director at Aurasma, Martina King, added: “Littlewoods.com has used Aurasma to bring images of Laurence Llewelyn-Bowen from printed page to augmented life – it’s a fabulously creative application and we look forward to seeing how the team and the other Shop Direct Group brands use Aurasma to reach their customers in the future.”

WH Smith hits targets despite drop in sales

WH Smith has described its performance as resilient during the Christmas shopping season and said that profit was in line with expectations.

In a trading update covering the 21 weeks to 21 January 2012, the book, newspaper and stationery  retailer said total sales were down 3% with like-for-like sales down 5% in the period.

In the group’s High Street division total sales were down 5% with like-for-likes down 6%. Excluding Entertainment, like-for-likes sales were down 4%. However, gross margin improved in the period and costs were tightly managed.

In  the travel division total sales were up 2% with like-for-like sales down 3% in the period. The group said its  new store opening programme was “on track” as it  continues to identify further opportunities for growth both in the UK and internationally.

Commenting on the results, Kate Swann, group chief executive said: “During the period we saw a resilient performance in challenging trading conditions. Gross margin was in line with plan and costs were tightly controlled.

“Over the past six years both businesses have consistently increased profits and the Group is now well balanced between Travel and High Street. As a result of this, the months of November and December now represent less than half of annual Group profit compared to over 90% of Group profit six years ago.

“Looking ahead, we expect the trading environment to be challenging however we have planned accordingly and continue to be confident in making further progress in the year.”

(Source: www.theretailbulletin.com)

Mary Portas praises Barnsley Market

Television retail analyst Mary Portas has completed her government-backed review into the future of the local High Street and is warning that the sector is reaching “crisis point”.

She outlines he proposals for a National Market Day and relaxation of rules to make it easier to set up street stalls in order to reinvigorate the High Street. Barnsley Market received specific recognition in the report for how easy it is for people to get started in business.

Speaking on The Today programme on Radio 4 this morning, retail expert Mary Portas told interviewer Sarah Montague that the best market she had been to was Barnsley because you can put a table out for £10 and get started.

Mary was speaking about the publication of her government-commissioned report which calls for red tape to be cut to help town centres flourish. The report outlines 28 steps that need to be taken to improve the retail sector. 12 of these steps can be carried out locally and out of the 12, Barnsley are doing all them.

The full interview can be found at http://news.bbc.co.uk/today/hi/today/newsid_9661000/9661144.stm

Excellent start to 2011

2011 is set to be a busy one for us! With the ongoing efforts of expert ticket and Merlin, we now offer an end to end solution for visitor attractions so everything is covered. Online ticketing, EPOS, retail management, barrier control and access systems, everything needed to successfully run a visitor attraction.

Not only do we offer all of the above which all work seamlessly together, but offer a tailored solution to fit your specific needs so parts can be bought now and then if required other sections can be added on as and when required. It’s this flexibility that has captured the markets imagination.

Online tickets which are currently up and running currently are Muncaster castle, Wentworth castle gardens and Bressingham steam museum and gardens, and soon to be implemented along with Merlin retail manager and EPOS system, Ripley’s believe it or not in London. Take a look at them and go visit!

Merlin have a lot more installations ready to go, if you think your visitor attraction could use Merlin’s help give us a call and request a demo on 01226 321213.

And remember we don’t only offer solutions for visitor attractions, we also offer charity shops, convenience stores, clothing shops, Museums, off license, DIY and general retail! Take a look at our main website for more information!