Bressingham Steam Museum

After the announcement of the changes to the way gift aid is calculated, Bressingham Steam railway museum in Norfolk realised they needed to take full advantage of the scheme. Their existing EPOS system was out of date and after a recommendation, they decided to contact Merlin^®.

Merlin^® met Bressingham’s requirements by offering a Gift aid module as part of their EPOS system that can calculate and record donations and donor’s details at the point of sale. Bressingham also needed a system that could link two separate functions together, ticketing and retail and that could easily transfer data and records between the two functions. On top of this, Merlin^® also developed a special receipts printing facility to meet their specific requirements.

The installation of the systems went well and was completed in just one day.

Bressingham have already seen big differences in operations within the museum thanks to Merlin®. Alistair Baker of Bressingham museum said, “The systems have really speeded up the entry process, the gift aid reporting is much easier and very professional, its just made everyone’s life much easier!” The staff at Bressingham have found all the systems very manageable, “we say they are Pam proof” says Alistair, “Pam is an 86 year old member of staff who finds some aspects of technology a little difficult but she manages just fine with the Merlin® system, that’s how we know it’s easy to use!” Bressingham have also used the systems as part of their direct advertising campaign. Using the post code data obtained from their gift aid donors they have been able to target specific households and keep them up to date with any news or special offers that are taking place at Bressingham.