Antler Luggage
Antler has been in the luxury travel luggage and holiday luggage business for over 80 years. It was founded in 1866 as a Birmingham-based manufacturer of leather bicycle saddles. Today, Antler luggage is sold in the UK, Australia, South Africa and Hong Kong, amongst many other countries around the world.
Leading luggage specialist Antler has rolled out the Merlin Retail Management System from Merlin Software to its UK and Northern Ireland outlets as part of a complete retail IT systems upgrade.
®retail software enables Antler to track each individual product from the warehouse to the store or on-line point of purchase using unique barcodes. Antler's range of 800 suitcases, bags and handbags are sold via 39 concessions in department stores and garden centres, 39 factory outlet shopping centres and malls and 3 airports. Read more....
Canterbury Cathedral
Canterbury Cathedral, the mother church of the Anglican Communion decided to install Merlin EPOS systems at their admission points when the changes to gift aid came to place.
The changes meant that all charitable institutions could boost the value of their admissions by 20%.
Merlin had been recommended to Canterbury by another Cathedral who were using the systems. Canterbury felt that Merlin would be the perfect answer to their problems by providing a fully approved gift aid module that could calculate the donation and process the admission at the point of sale quickly and efficiently.
Due to the large numbers of visitors at Canterbury, there was a distinct need for a system that could process the gift aid donation and the donors details quickly, without the donor having to fill out any long forms which delay the queue and often deter the donor from choosing to gift aid. Read more....
Bressingham steam museum
After the announcement of the changes to the way gift aid is calculated, Bressingham Steam railway museum in Norfolk realised they needed to take full advantage of the scheme. Their existing EPOS system was out of date and after a recommendation, they decided to contact Merlin.
Merlin met Bressingham’s requirements by offering a Gift aid module as part of their EPOS system that can calculate and record donations and donor’s details at the point of sale. Bressingham also needed a system that could link two separate functions together, ticketing and retail and that could easily transfer data and records between the two functions. On top of this, Merlin also developed a special receipts printing facility to meet their specific requirements.
The installation of the systems went well and was completed in just one day. Read more....
Lake District
Every year over 8 million people visit the Lake District National Park for its breathtaking views and a chance to explore Cumbria’s stunning landscape. As tourism is crucially important to the area, a source of revenue for the Lake District National Park Authority is conducted at four information and visitor centres in Bowness Bay, Brockhole in Windermere, Ullswater and Keswick.
At these locations a variety of retailing operations take place such as the sale of souvenirs and gifts, ticketing for many of the Lake Districts attractions, as well as the hiring of facilities and accommodation bookings.
At the four busy sites it was apparent that the retail till system in place was no longer sufficient when trying to account for stock. The system was in need of upgrading, in order to fulfil busy customer demand.
Nicky Wood, Team Leader at the Brockhole Information Centre, was looking for a retail solution that would help the teams at the Lake District National Park over come there constraints and produce more accurate sales reports. Read more....
Sundridge Premier
Sundridge Premier Store in Kent has recently become the flagship store for the new Booker Link module from Merlin.
Merlin’s capabilities in both large busy stores and smaller stores. High demand meant that owner Sithamparanathan Thiruthaninathan, known as Nathan, needed an EPOS solution that could help him out by offering an extra pair of hands in the shop. Nathan decided to choose Merlin as the system can help in his store by quickly processing transactions, keeping queues down and analysing reports. On top of all of this Nathan also has the help of Booker Link. Read more....
