| q |
|
Can a customer add groceries to
their News Bill? |
| a |
|
Yes - if the goods have been
scanned through then the Account button can be pressed and the goods charged to
the customer account instead of being a cash sale. |
| |
|
|
| q |
|
Is it easy to enter
Holidays? |
| a |
|
With Merlin® it's
very easy - the system allows you to Add, Amend or Cancel Holidays. |
| |
|
|
| q |
|
What do I have to do at night
before I finish for the day? |
| a |
|
All you have to do is cash up
the tills, run off your 'Returned Publications Report', collect up the
appropriate publications and enter their details into the 'Returned
Publications List' for each supplier. Then simply print out the reports and tie
them to the bundles, put the DVD into the DVD recorder for the back-up and
that's it! |
| |
|
|
| q |
|
What do I have to do to bring my
News Accounts up-to-date at the end of each week? |
| a |
|
Very little - all papers and
magazines are charged at the time of delivery. Any payments entered on the till
can be automatically allocated to invoices in the back office either daily or
weekly. |
| |
|
|
| q |
|
Can I run off a Delivery List
without charging to the accounts? |
| a |
|
Yes - Merlin®
allows you to select whether to Charge To Account or not. |
| |
|
|
| q |
|
What happens if a publication is
due today and is on a delivery sheet but it doesn't arrive? |
| a |
|
Merlin® will
deliver publications on each order except for monthlies which must be added to
the delivery round prints. They will then automatically appear on the next
appropriate Delivery Sheet. |
| |
|
|
| q |
|
What happens about Mark Downs
and other Special Offers? |
| a |
|
No problem. The system can hold
a variety of special promotions, controlled by product, category, date and
time. You can even run 'Happy Hour' promotions if required. |
| |
|
|
| q |
|
What happens when the price
changes on a publication for a particular day? |
| a |
|
The system holds Individual
Prices and Costs for each day of the week. Just adjust as required. You can
also set a Price Change to occur at a future date if required. |
| |
|
|
| q |
|
What happens when the price
changes on a publication and I've already charged the accounts? |
| a |
|
Just run 'uncharge' and then
're-charge' and everything is up to date. |
| |
|
|
| q |
|
How do I handle the accounts for
my Paper Boys and Girls? |
| a |
|
Merlin® includes
accounts for all Deliverers. It also includes a full Holiday Rota for
Deliverers on a week by week basis so that Holidays, Time Off, etc. can be
properly controlled. Additional rounds can be added for holiday/illness cover
if required. |