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Merlin®protect is our national network of
dedicated IT professionals, who undertake maintenance work on our behalf to
ensure that we have local support for our customers, wherever they may be. This
ensures a level of breakdown cover second-to-none, giving customers 7 day
protection and ensuring that, in the unlikely event of hardware failure, any
down time is kept to an absolute minimum.
We have a Service Level
Agreement that ensures cover from 6.00 a.m. until 10.00 p.m. Monday to Sunday
with a guaranteed response to a call-out of 4 hours and a fix time of less than
2 hours.
Currently we have 44 service locations and are currently
recruiting additional representation in a further 6 geographical regions.
Merlin® protect also offers training and
sales support facilities in specific areas, ensuring that you are never far
away from a service and support centre.
Whilst we already have an
extensive network of Protect Agents, there are some areas in which we are still
seeking further companies to work with. If you are interested in further
information, please complete the response form found under the 'Contact'
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Merlin® Protect
Associates
1-zero-1
2 Source Ltd
Absolute Computing Ltd
AESYS Computing Ltd
Anetwork Ltd
Artemis 3
Battle Computers Ltd
Computability (Richmond) Ltd
Computer Shop Services Ltd
Computers North
DLR Computers
First Connect Computers
Future Resources
Glowtech
HCS Anglia Ltd
Headstart IT Services Ltd
Home & Office Computer Support
Integrity IT Ltd
IT Works
Itechlink.co.uk
Jangles Ltd
The Tec Team
Mid-Blue International Ltd
Mitec Computer Solutions Ltd
Netdec Ltd
Ottersoft
PC Problems
PC Services Onsite Ltd
Scotcomputers Ltd
South West Data Networks
Swan CD Ltd
Synergistic Software Co. Ltd
Unisoft Design
User2
Westcross Computers Ltd
Xenon Computer Services Ltd
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