Industry leading customer service from Merlin

UK based telephone support

We proudly support our customers seven days a week with on-demand telephone customer service, typically answering within seconds. Our support lines are staffed exclusively by Merlin operatives at our head office, and we strive for first-call resolution to any questions you may have.

Phone support at Merlinsoft

Remote desktop support

We understand that particularly with software, it's often better to show than tell. To ensure we deliver the best possible customer service, with the fastest resolution times, we often deploy Splashtop Business Software to remote into your machine. Accessing only with your consent, this allows us to deliver unparallelled issue resolution, minimising any impact on your business.

install splashtop remote access for support