Venue Management
for Visitor Attractions


Specialised Software for Visitor Attractions
Merlinsoft has specialised in the visitor attractions sector, since 1995, investing heavily in the most sought after features of venue management software.


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Powerful Venue Management Tools

Powerful Venue Management Tools

  • Sell tickets, food and giftware within one powerful system
  • Unify accounts and reporting, or split them between business areas
  • Reward your members with discounts, auto-send letters to retain
  • Sell tickets, products and memberships online with integrated sales
  • Mitigate risk & staffing needs with access control solutions
  • Barcoded wristbands for entry and cashless payments
  • Print branded souvenir tickets & membership cards
  • Tesco Voucher Integration
  • Easily setup tour bookings and complex ticket types

Our flagship software, Merlin 8, is the culmination of years of researching and development to create an all-in-one venue management system capable of unifying all business areas into a hub for insight and reporting. Our venue management tools are focused around helping you deliver consistently excellent experiences for your customers at every stage of their journey.

Merlinsoft EPOS and online till machine
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Bressingham Steam & Gardens

Bressingham Steam & Gardens is one of Norfolk's leading attractions where you can find all the trappings of a family day out. Among Bressinghams' leading portfolio of steam engines, you can find fairground rides, an arcade, beautiful scenic gardens, and a range of seasonal events running throughout the year.

As diverse as Bressinghams' tourist offerings were their needs of how to better serve them, and this created the need for a system to run both their cafe and restaurant, a membership scheme to reward repeat visitors, an admissions system and their gift shop.

By introducing a complete Merlin system, we were able to centralise the reporting of each of these key business areas, while drastically reducing man-hours spent processing orders manually. Front of house operations were improved by allowing their visitors to purchase tickets online, and revenues were even boosted by implementing a process to claim gift-aid on admissions, which reportedly also increased visitor spend on-site by as much as 24%.

Bressingham Steam museum a Merlin customer

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