With summer coming up, visitor attractions are going to be extremely busy. Schools are out, students have graduated and families will be taking a well deserved break. But with all this chaos, how can you keep your customers happy at this busy time of the year? Check out Merlinsoft’s top tips for summer! Visitor Data […]
Category archives: retail
Cyber Security
On Friday, 12th May 2017 a global cyber-attack hit 150 countries including the UK. 47 NHS organisations were affected in England and 13 in Scotland, creating widespread chaos and confusion. This recent event has made people question their own cyber security measures and whether they are able to prevent such attacks. It is useful to […]
How much do you know about Merlinsoft?
You may know us as a company that provides products and services, but how much do you really know about what we do, what we can do and who we are. Did you know? Merlinsoft is a family run business whose core values stem from respecting one another. We work in a warm and friendly […]
Merlinsoft Newsletters!
Starting in February 2017, we have launched a monthly newsletter for all our customers. Packed with updates, events, tips and exclusives. These newsletters will inform our customers on our activities, help you to understand the software better and also gain as much support as you can. Our newsletter will be informing you of the newest […]
7 Key Impacts of Brexit on the Retail Sector
On Friday, 24th June 2016 the U.K. had voted for Britain to exit the European Union and in many ways this was met with great disbelief. The impact of this decision created uncertainty amongst everyone within and outside of the U.K. Since the vote, there has been many plans about where this will lead us […]
7 Key Impacts of Brexit on the Retail Sector
On Friday, 24th June 2016 the U.K. had voted for Britain to exit the European Union and in many ways this was met with great disbelief. The impact of this decision created uncertainty amongst everyone within and outside of the U.K. Since the vote, there has been many plans about where this will lead us […]
Merlinsoft’s Top Ten Retail Selling Tips
Sales is an essential part of businesses, even more so within retail companies. It involves a lot of face-to-face communication between clients/customers and salespeople. Being able to provide customers with their recommendations and or needs is crucial for salespeople. Listening to the customer is imperative especially in retail environments where complex solutions are involved. Below, […]
Top Ten Ways to Improve your Working Environment
Every year people talk about new beginnings, resolutions and ways to better themselves. This year, as company, we have taken on board this idea and moved to a new office. To celebrate our expansion we have written our top 10 tips for creating a better working environment. Merlinsoft’s Top Ten: Every employee has a say […]
Santa’s Little Helper
Tis’ the season to be jolly! Christmas is a celebration for most, being around friends and family celebrating in different ways. But what do we dread the most about Christmas? Shopping! It can be frustrating trying to get through hundreds of other shoppers, thinking about those picky gifts to get and balancing several bags between […]
Improving your Customer Experience
Museums, parks, castles, zoos, gardens, palaces, abbeys, the list goes on! How many of these have you been to? The visitor attraction industry is forever growing and customers are becoming spoilt for choice. But are they visiting yours? Visitor experience is an extremely important factor and companies should be constantly trying to find new ways […]