Underneath the intuitive Merlin EPOS system, you will find Merlin Back Office, a user interface which connects into an expansive and reactive database, which includes controls for suppliers, sales order processing, stock transfers for multi-site, and a range of sophisticated stock file controls.
Within Back Office's stock files lies the potential to automatically produce purchase orders when stock levels reach their individually set trigger amounts, ordering predetermined quantities, from your preferred suppliers; while maintaining effective accounts records.
Easily identify best and worst performing products over custom date ranges with specially designed reports included in Merlin Back Office. Track sales over time to identify seasonal and even hourly purchasing trends, and use this information for future resource planning and to assess the efficiency of new sales initiatives.
Using EPOS user reports, you can review the sales performance of your front-of-house staff, and quickly identify any trends of excessive discounting, returns, or transactions voided. Use sales by agent reporting to define key performance indicators, and use this information to set targets and incentives.